Shipping policy

Shipping Locations

We ship Australia-wide to all major cities, suburbs, and rural areas.

Processing Time

• Orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays are processed the next business day.

Delivery Time

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (when available)

Note: Delivery times may vary during peak seasons or due to courier delays.

Shipping Fees

• Shipping costs are calculated at checkout based on your location.

• Free shipping promotions are automatically applied when active.

Order Tracking

You will receive a tracking number by email once your order ships. Track your package through the courier’s website.

Incorrect or Missing Deliveries

• Please ensure your shipping address is correct before checkout.

• Raw Self is not responsible for delays or losses due to incorrect addresses.

• If your order is delayed or missing, contact us at hello@rawself.com.au and we’ll help resolve the issue.

Contact

For any questions about shipping, please contact:
Email: hello@rawself.com.au
Response Time: 24–48 hours